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Partner Terms

Version 2026-10-27, in force from 27 October 2026.

These terms are the agreement between you and WPfoss when you join the WPfoss Partner Programme, whether you are called a partner, reseller, affiliate or agent. Read them before you apply. You accept them by ticking the box when you apply, and again whenever they change, before you can use the partner portal. They sit alongside the WPfoss Terms; where the two differ on anything about the partnership, these Partner Terms apply. How we handle your information is set out in our Privacy Policy, section 3 in particular.

1. Who can be a partner

  1. You must be at least 18 years old. We do not accept anyone younger, under any circumstances.
  2. You give us your full name, email, phone number, date of birth, national ID or passport number and KRA PIN when you apply. We may also ask for a certificate of good conduct.
  3. We may decline any application without giving a reason. If we decline yours, we delete it.
  4. Until we approve you, you have no authority to represent WPfoss.

2. Your partner code

  1. You choose your partner code when you apply, such as AMINA or HARRY254. Once you are approved it is also your personal link, such as wpfoss.ke/r/amina.
  2. You may change your code in the partner portal. Your old code and link keep working for you.
  3. Anyone can check that you are a genuine WPfoss partner at partners.wpfoss.ke/verify. That page shows your first name, your code and what you are approved to sell, and nothing else about you.
  4. Your code is yours alone. No one else can have it, or one that looks the same, even after you leave.

3. You are an independent contractor

  1. You run your own business. Nothing in these terms makes you a WPfoss employee, director, officer or legal partner. You receive no salary, wages, leave, pension, NSSF, SHA or other employment benefit.
  2. You choose your own hours, methods and place of work. There are no targets you can be penalised for and no minimum activity.
  3. The programme is not exclusive. You may sell other products, and we may appoint other partners anywhere.
  4. You pay your own costs, including transport, airtime, data and devices.
  5. You may not present yourself as a WPfoss employee or sign anything on our behalf.

4. What you sell, and at what price

  1. You may sell only the services listed on the Services page of the partner portal. That page gives each service, its published prices, and the page to send your client to. We may add or withdraw services; withdrawing one does not take away commission you have already earned.
  2. Quote only those prices. You may not invent prices, discounts, inclusions, timelines or results. For websites and online shops, WPfoss gives the client a fixed quote.
  3. You must never collect money from a client. Clients always pay WPfoss directly.

5. Registering a business

  1. Talk to a business first. As soon as it shows interest in a WPfoss service, register it in the partner portal. That registration is your proof that the client is yours.
  2. Someone who contacts WPfoss through your link is registered to you automatically, and counts as your registration.
  3. The first valid registration of an interested business holds it for 90 days. You may extend it once, by 30 days, while it is still open. If you wait to register, another partner may register the business first.
  4. If a business is already a WPfoss client, or another partner registered it first, your registration is held for review. We never tell you who else is involved, and we never tell them about you. Where attribution is disputed, WPfoss's decision is final.
  5. You may not register yourself, a business you own or control, or a member of your household, and claim commission on it.
  6. When a client agrees to buy, press "I have closed this deal" in the portal. WPfoss then confirms with the client, invoices them and sets them up. If you stop pursuing a business, press "Give up this business" so that it is released.
  7. Once a client is paying, the 90 days no longer matters. They remain your client for as long as they keep paying and you remain a partner.

6. What you earn

  1. You earn 20% of what is left of each payment after VAT is taken off. VAT belongs to KRA, so it is never shared. For example, when a client pays KES 11,600 for a KES 10,000 service, KES 1,600 is VAT and you earn 20% of the KES 10,000.
  2. Partners who joined before 27 October 2026 keep the 40% they joined on, under the terms they accepted.
  3. For Album, what WPfoss pays for the family's domain name is also taken off before your 20% is worked out: KES 3,000 a year for a .ke name, KES 463 to register a .co.ke and KES 1,300 a year to renew it, and what the registrar charged for any other ending. It comes off the first payment and every yearly payment, but not a monthly payment after the first. If no name is bought, nothing comes off.
  4. On a monthly or yearly service you earn 20% of every payment the client makes, for as long as they remain a paying client and you remain a partner. On a one-off job you earn 20% once.
  5. Commission exists only once WPfoss has actually received the client's money. A signature, a promise or an invoice earns nothing.
  6. We may change the commission rate for future sales on 30 days' written notice. A change never affects commission already earned, and a client sold at one rate stays at that rate.

7. When and how you are paid

  1. Each commission is held for 30 days from the day the client's payment reaches us. If the client is refunded within those 30 days, that commission is cancelled.
  2. After the 30 days, commission is paid by M-Pesa, by the 10th of each month, to the M-Pesa number we hold for you.
  3. Payments are made once you are owed at least KES 1,000. A smaller amount is carried forward to the next month, not lost.
  4. If a client is refunded after you have been paid, the amount becomes a negative balance and is taken from your next commission. We do not demand it back.
  5. Only WPfoss staff can change your M-Pesa number, on your request, so nobody who gets into your account can redirect your money.
  6. The portal shows every business you have registered, every payment from your clients and exactly what you are owed. We email you when commission becomes payable and when a payment is sent, with its M-Pesa reference.

8. Tax

  1. Your tax is your own responsibility, including income tax on your commission, and VAT if your turnover requires you to register.
  2. Commission is paid in full, without deduction, unless the law requires us to withhold tax. If it does, we withhold it, pay it to KRA and give you the certificate.
  3. You must keep a valid KRA PIN with us. We may hold a payment until we have one.
  4. You indemnify WPfoss against any tax, penalty or interest charged to us because you did not meet your own tax obligations.

9. How you must behave

  1. Be honest about who you are and what WPfoss offers.
  2. Do not use spam, unsolicited bulk SMS or WhatsApp broadcasts, or misleading advertising to find clients.
  3. Do not bid on WPfoss brand names in paid advertising, or register domains or social media accounts using our name.
  4. Use our name and logo only as we provide them, and only to promote services you are approved to sell.

10. Information about the people you register

  1. When you register a business you give us personal information about someone else. You must have their permission first.
  2. WPfoss is responsible for that information under the Data Protection Act, 2019, and handles it under our Privacy Policy.
  3. Enter it only through the partner portal. Do not keep your own copies, and do not share it with anyone.
  4. When you leave the programme, delete any information about prospects or clients that you still hold.

11. Your own information

  1. We hold your identity details, KRA PIN, M-Pesa number and full commission record so that we can pay you and meet our legal duties. Your ID number and KRA PIN are stored encrypted.
  2. Partner records are kept for 7 years after the partnership ends, the period Kenyan tax law requires for records of payments made. Section 3 of the Privacy Policy explains this in full, along with your rights over your information.

12. Your account

  1. You sign in with a one-time code sent to your email. Keep your email account secure, and never share a code with anyone.
  2. Tell us at once if you think someone else has got into your account. We may sign you out of every device while we check.

13. Suspension and leaving

  1. Either of us may end the partnership at any time, in writing, without giving a reason.
  2. We may suspend your account immediately if we suspect fraud, misrepresentation, spam, self-referral or a breach of these terms, and may hold disputed commission while we investigate. A suspended account cannot sign in.
  3. When a partnership ends, for any reason, commission on payments your clients made before that day is still paid to you, on the usual schedule. Payments made after it ends earn you nothing, and the businesses you held become WPfoss's.
  4. If a partnership ends because of fraud or a serious breach, unpaid commission on the affected clients may be forfeited.

14. Changes to these terms

  1. We may update these terms. If a change affects partners already in the programme, the next time you sign in the portal will show you what has changed and ask you to accept the new version before you continue. We tell you there, in the portal, rather than by email. A change that affects only people joining after it applies to them from the day they apply.
  2. If you do not accept a new version, you may leave the programme. Section 13 then applies to anything you are owed.

15. Disputes and law

  1. Raise any dispute first by writing to hello@wpfoss.ke. We will reply within 14 days and try in good faith to resolve it.
  2. If it is not resolved within 30 days, it goes to a single arbitrator agreed between us, or, if we cannot agree, appointed by the Chartered Institute of Arbitrators (Kenya Branch). Arbitration is held in Nairobi, in English, and the award is final and binding. Either of us may still ask a court for urgent interim relief.
  3. These terms are governed by the laws of Kenya.

16. Contact

Questions about these terms: hello@wpfoss.ke, or +254 709 384 200.